Terms and Conditions – SeniorRetreatPro
These Terms govern the use of our website and retreat booking services. By accessing our platform, you accept these Terms in full.
1. Services
SeniorRetreatPro offers wellness retreats, therapeutic programs, and medical consultations tailored for seniors in Switzerland.
2. Eligibility
Our services are intended for individuals aged 60 and above or their family members acting on their behalf.
3. Booking Policy
Bookings must be made through our website or official partners. Confirmation is sent upon successful payment.
4. Payment
All payments must be made in CHF via secure channels. VAT may apply depending on the service.
5. Service Cancellation and Refund Policy
Cancellations made up to 14 days before the retreat start date will receive a full refund minus administrative fees. No refunds for cancellations made less than 14 days before start. Exceptions may apply for medical emergencies.
6. User Responsibilities
Users must provide accurate medical and personal information for us to tailor our services effectively and safely.
7. Liability
We are not liable for any indirect damages or external medical complications unrelated to our direct care.
8. Governing Law
These Terms are governed by the laws of Switzerland. Disputes shall be resolved in Swiss courts.